Welcome to Rewee!

FAQ

Do I have to register to shop at rewee.in?

No, you can also shop as a Guest but registration will help you to track your order in much efficient way.

How do I register?

You can register yourself by clicking on Log In Link. Once subscribed, you can enjoy regular updates and services from Rewee.

Do I have to disclose my Email & Phone Number for Registration?

Yes. This ensures a secure shopping from your end.

How do I get a new password?

Click on Forgot Password option available in Log In/Register page. A link to set new password will be mailed to your registered Email ID.

How can I track my order?

You can view your orders at My Orders section.

What is the stipulated delivery time for an order?

Orders may take 2-3 business days, 4-5 business days or 4-6 business days in areas where standard courier service is available. For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

Do you deliver out of India?

At present, we deliver only in India.

What if I am not available when you deliver the merchandise?

In case of Online Order, three attempts will be made and failure to which, the product will return to its origin until further instructions are given by the customer.

If I add few products in my wish list, will it expire after few days?

Yes, absolutely! You can save the products you like in your wishlist for future purchase so that you do not waste time searching for them later. Please note that the price and availability of products remain subject to change. Your Wishlist serves only to remind you of products that you want to buy.

Should I be concerned about the privacy of my personal details I have shared with Rewee?

Do not worry! We are absolutely committed to safeguarding your personal information. The personal information collected is done to enable us to send you the products you have ordered and to validate your identity, as well as to provide us with a way to get in touch with you if the need should arise. We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. We do not pass on, trade or sell your personal information to anyone. In case you need more details please go through our Privacy Policy.

Why have I not received my Invoice or Shipment E-mail yet?

Rewee Sales (sales@rewee.in) will send you Invoice/Shpment E-mail for your Order. If you are unable to see it in your Inbox within 24 hours then please check Spam folder.

Rewee FAQ